Privacy Policy

1. Introduction

Welcome to Osool Platform ("Osool", "we", "us", or "our"). Osool Platform is a digital technology platform that provides asset management solutions for organizations across different industries and business environments.

This Privacy Policy explains how we collect, use, process, store, protect, and disclose Personal Data when you visit osoolplatform.com, use our website, submit an inquiry, request a product demonstration, communicate with us, or otherwise interact with Osool Platform.

Osool Platform is operated by Spectrums Software ("Spectrums Software"), the entity responsible for the operation of the platform and the processing of Personal Data described in this Privacy Policy, where applicable.

We are committed to protecting your privacy and handling Personal Data responsibly, transparently, and in accordance with applicable data protection laws and regulations.

Where applicable, our processing of Personal Data is conducted in accordance with the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations, as well as other applicable data protection requirements. The PDPL applies to the processing of Personal Data carried out in the Kingdom and may also apply to entities outside the Kingdom that process Personal Data relating to individuals residing in the Kingdom.

2. Information We Collect

Depending on how you interact with Osool Platform, we may collect different types of information.

2.1 Information You Provide

When you contact us, request a demonstration, request information about our products, or submit a form through our website, we may collect:

• Full Name
• Business Name
• City
• Mobile Number
• Email Address
• Business Sector
• Product of Interest
• Information included in your message or inquiry
• Other information that you voluntarily provide to us

2.2 Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Date and time of access
• Pages visited
• Referring website or source
• General website usage information
• Information relating to website performance and security

We seek to collect only Personal Data that is necessary and relevant to the purpose for which it is processed.

3. How We Collect Personal Data

We may collect Personal Data through:

• Website contact forms
• Request for Demo forms
• Direct communications with our team
• Email communications
• Customer and prospective-customer communications
• Cookies and similar technologies
• Other lawful interactions with Osool Platform

Where Personal Data is collected from sources other than the Data Subject, we will handle such collection and processing in accordance with applicable laws and regulatory requirements.

4. How We Use Personal Data

We may use Personal Data for the following purposes:

4.1 Responding to Inquiries

We may use your information to:

• Respond to your inquiries
• Answer your questions
• Provide requested information
• Arrange product demonstrations
• Contact you regarding a requested service or product

4.2 Business and Sales Communications

Where permitted by applicable law, we may use your information to:

• Follow up on your inquiry or Request for Demo
• Understand your business requirements
• Provide information about Osool products and services
• Prepare quotations or proposals
• Discuss potential business relationships
• Provide appropriate product recommendations

4.3 Website Operation

We may use technical information to:

• Operate and maintain our website
• Improve website functionality
• Monitor website performance
• Identify and resolve technical issues
• Protect our website and systems against unauthorized activity

4.4 Service Improvement

We may use information to understand how visitors interact with our website and to improve our products, services, content, and overall user experience.

4.5 Legal and Regulatory Purposes

We may process Personal Data where necessary to:

• Comply with applicable laws and regulations
• Respond to lawful requests from competent authorities
• Establish, exercise, or defend legal claims
• Protect our rights, systems, property, and users

5. Legal Basis for Processing

Depending on the circumstances, we may process Personal Data based on one or more lawful grounds available under applicable law, including:

• Your consent
• Taking steps at your request prior to entering into a contract
• Performing a contractual obligation
• Compliance with a legal or regulatory obligation
• Protecting vital interests where applicable
• A legitimate interest where permitted by applicable law and where such interest does not override your rights and interests
• Any other lawful basis available under applicable law

Where processing is based on consent, you may withdraw your consent in accordance with applicable law.

6. Direct Marketing

Where permitted or required by applicable law, Osool Platform may communicate with prospective or existing customers regarding our products, services, demonstrations, offers, or other relevant business information.

Where consent is required for direct marketing, we will obtain the required consent before sending such communications.

Marketing communications will clearly identify Osool Platform or the relevant sending entity and provide an appropriate mechanism for opting out.

Where the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations apply, Osool Platform will comply with the applicable requirements governing direct marketing, including obtaining the required consent, providing an accessible mechanism to stop receiving marketing communications, clearly identifying the sender, and ceasing such communications without undue delay following withdrawal of consent.

You may request that we stop sending marketing communications by contacting:
info@osoolplatform.com

7. Cookies and Similar Technologies

Osool Platform may use cookies and similar technologies to operate, secure, analyze, and improve our website.

These technologies may be used for:

• Essential website functionality
• Security
• User preferences
• Website analytics
• Performance monitoring
• Understanding website usage
• Improving the user experience

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Sharing Personal Data

We do not sell your Personal Data.

We may share or provide access to Personal Data where necessary and lawful with:

• Authorized personnel and representatives of Osool Platform
• Technology and service providers supporting our website and business operations
• Hosting and infrastructure providers
• Email and communication service providers
• Analytics and security service providers
• Professional advisers, auditors, or legal advisers
• Competent governmental or regulatory authorities where required by law
• Relevant parties in connection with a merger, acquisition, restructuring, sale, or transfer of all or part of our business

Where third parties process Personal Data on our behalf, we take appropriate measures to ensure that such processing is conducted in accordance with applicable requirements.

9. International Processing and Data Transfers

Osool Platform may use technology infrastructure and service providers located in different countries.

Accordingly, Personal Data may, where legally permitted, be stored, accessed, processed, or transferred across jurisdictions.

Where Personal Data is transferred outside the Kingdom of Saudi Arabia, we will take the measures required under applicable laws and regulations governing international transfers of Personal Data.

This may include implementing appropriate contractual, organizational, or technical safeguards where required.

10. Data Security

We implement appropriate technical and organizational measures designed to protect Personal Data against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction
• Other unauthorized or unlawful processing

However, no electronic transmission, website, application, or information system can be guaranteed to be completely secure.

Where a Personal Data breach occurs that requires notification under applicable law, we will take the required measures and notifications within the applicable regulatory requirements.

11. Data Retention

We retain Personal Data only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce agreements, or protect our legitimate interests.

The applicable retention period may depend on:

• The type and nature of the Personal Data
• The purpose for which it was collected
• Whether an ongoing business relationship exists
• Applicable legal and regulatory requirements
• The need to establish, exercise, or defend legal claims

When Personal Data is no longer required, we will take appropriate measures to securely delete, destroy, or anonymize it in accordance with applicable requirements.

12. Your Privacy Rights

Subject to applicable law and any applicable exceptions, you may have rights concerning your Personal Data, including the right to:

• Be informed about how your Personal Data is collected and processed
• Request access to your Personal Data
• Request correction, completion, or updating of inaccurate Personal Data
• Request deletion or destruction of Personal Data where applicable
• Withdraw consent where processing is based on consent
• Request restriction or cessation of certain processing activities where applicable
• Submit a privacy-related complaint or request

The specific rights available to you may depend on the applicable law governing the processing of your Personal Data.

13. Exercising Your Privacy Rights

If you wish to exercise a privacy right, submit a request, or ask a question regarding the processing of your Personal Data, please contact us at:

Please include sufficient information to allow us to understand and process your request.

For certain requests, we may need to verify your identity before providing access to Personal Data or completing the requested action.

We will handle privacy requests within the timeframes required by applicable law.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms, applications, or services.

These third-party websites operate independently from Osool Platform and may have their own privacy policies and practices.

We are not responsible for the privacy practices, content, security, or processing activities of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing Personal Data.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our products and services
• Our data processing practices
• Applicable laws and regulations
• Technology
• Our privacy and security practices

Where appropriate, we may notify users of material changes through our website or other suitable communication channels.

The Last Updated date at the beginning of this Privacy Policy indicates when the policy was most recently revised.